Payment Questions
How do I pay for my site?
For your setup fee, you can pay through any major credit card from our Sign Up page. Once your site is launched, we’ll invoice you monthly – you can pay via credit card or check monthly, or set up automatic billing through your credit card.
Do I have to sign a long-term contract?
No. Brevica sites are pay-as-you-go, with no long term contract on your part. You simply pay month-to-month. If you cancel, you’ll still be billed for the current month, but there’s no obligation to pay after that.
Do you offer any discounts for paying for a year?
Sure! Contact us to pre-pay for a full year, and we’ll give you a month for free.
Are there any hidden fees?
Absolutely not. All of the hosting, domain registration, CMS costs, and other fees are handled by Brevica for free. (If you ever decide that Brevica’s not right for you, we’ll transfer the domain name over to your company, or you can purchase it yourself if that’s more comfortable for you.) We’ll never charge you more than your monthly and set-up fee. Note that if you’re signing up for an E-Commerce site, your credit card processor may charge third-party fees — see below for more information.
Why does the credit card processor for my e-commerce site charge additional fees?
Your credit card processor (also known as a “gateway merchant”) is a third-party company that secures funds from a customer’s credit card and deposits in your bank account. Our default processor is PayPal, and though we’ll help you get set up, you’re responsible for the fees. PayPal currently charges 2.9% + $0.30 for every transaction. If you’ve got any questions, please visit PayPal or your project manager. If you’re already accepting credit cards, chances are you’ve already got a gateway merchant – contact your account manager to see if it’s compatible with your e-commerce site.
Development Questions
How will you customize my design?
During the strategy process, your project manager will collect all of your logos, pictures, and content that you want to include. During the development process, we’ll take the Design Framework, replace the logo and images, and then add your content and pages.
What if I need a more complex site? Do you do custom designs as well?
Of course! Our sister company, Tree Number Two, has been developing custom sites for years. They’re the same design team that continues to create Design Frameworks for Brevica, so you can get the same high quality, marketing-focused design on a much larger scale.
Can I run a Brevica website on my own server?
No. Brevica sites are specially built to run on our server configuration, which comes included in your monthly price.
How long does it take to create my site?
After you’ve built a strategy with your project manager, they’ll be able to estimate the development time a little better based on a few factors. Most Brevica sites take about two to four weeks to complete.
Maintenance and Upkeep Questions
Can I maintain my site without programming skills or having to hire a web programmer?
Absolutely. All of our sites are built with a content management system that will allow you to add and edit pages by yourself. You don’t need any technical knowledge whatsoever to maintain your site. The system uses a simple point-and-click interface so you can edit pages as easily as writing an email or Word document.
How will I know if my site is attracting customers?
All Brevica sites have Google Analytics built in, which lets you easily track incoming visitors to your site. Not only will you be able to see how many people are coming in, you’ll also see useful information such as how long they stay at your site, how they’re finding you, and so on. Using Google Analytics is an excellent way to see how much value you’re getting out of your site.
